Companies of all sizes want to use the best software for their work. Good software makes work more efficient and fun, but how do you choose the best software when there are numerous CRM, email, and project management apps available? Here’s a simple guide to help make your software selection process easy.
Assess Your Requirements
Before selecting an app, it is crucial to identify the pain points for your business. If the app doesn’t solve the underlying issue, it is not worth the investment. Look at how best the app fits your workflow, rather than getting overwhelmed by its shiny features. Therefore, figure out what you need from the tool and then do some research to see which app is the best fit.
Once you’ve identified the tools you need for your team, it’s time to conduct market research. The easiest way to go about finding the best tool is to check which tools companies similar to yours are using. Also, don’t shy away from asking around what colleagues in other companies are using, post which you can check the reviews for the software. Don’t settle for the first app you find; take your time.
Don’t Opt for the Most Inexpensive Option
Avoid choosing apps just because they are cheap. For small companies, the cost is the primary factor, but stretching your budget a little to get an app that serves your purpose can pay for itself over time. Focus on the usage and integration capabilities that can help you simplify workflows and achieve your business goals.
Ask for Help
Should you have any questions or concerns while using a new app, don’t hesitate to ask for help and suggest changes. While many software companies may not be able to accommodate your requests, new companies tend to take suggestions very seriously and have rapid product development timelines. Asking for help can aid you in uncovering features you never knew existed.
Ensure Everyone’s Onboard
Purchasing a new application is useless if your team is not going to use it. Due to budget constraints, there is always a possibility that you may not be able to find or buy the best app there is on the market. However, once you’ve selected a tool, it is important that your team is familiarized with how it works. It’s the only way to benefit from your investment.
It’s important to make sure everyone on your team is using the app the same way. Introduce the app to your team and explain to them why you bought the app, what issues it solves, and how to use it correctly. Prepare a guide if needed to educate your team on how to use the app, and ensure everyone is on the same page. Use an internal communication tool to report any problems encountered by your team when first using the app, in order to resolve it immediately and avoid any bottlenecks.